Shipping & Return Policy


 GEMY MAALOUF is happy to offer FREE standard shipping. Please allow up to two (2) weeks for delivery for in stock items.

• Please note that all orders are subject to availability. If an item is available upon production, please allow up to eight (8)weeks for delivery.

• Prices shown on the site are in US Dollars and are exclusive of taxes. All customers are responsible for taxes and duties.

• All items are insured against theft and accidental damage whilst in transit from GEMY MAALOUF to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.


• All orders are sold and processed on a first come, first served basis and are subject to acceptance and availability. Items in your shopping cart are not reserved and may be purchased by other customers. 

• Once your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order. Acceptance of your order and completion of the contract between you and GEMY MAALOUF will be perfected when we dispatch the goods to you at which time you will receive a second email containing your tracking number, and confirming that your order has been dispatched.

• GEMY MAALOUF reserves the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS.

• Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

• Payment can be made by Visa, MasterCard,  American Express, and any other methods which may be clearly advertised on the site from time to time. Payment will be processed upon completion of your order on GEMY MAALOUF website. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.
• If the issuer of your credit/debit card refuses to authorize payment to GEMY MAALOUF, we will not be liable for any delay or non-delivery. Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you by email immediately.
• To help ensure that your shopping experience is safe, simple and secure GEMY MAALOUF uses Secure Socket Layer (SSL) technology.
• Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

•GEMY MAALOUF Items are not eligible for return or exchange. GEMY MAALOUF does not issue refunds.